Here at Nanaimo Mitsubishi we do the best that we can to ensure that our customers leave our dealership much happier than they were when they arrived. Many of our customers have shared their great experiences on this page for other customers to explore!
Check out the recent testimonials from customers here at Nanaimo Mitsubishi below! You can feel free to share your experiences with us as well!
4.8 out of 5 stars
Great dealership, knowledgeable service advisors and mechanics. They will try to accommodate you as best as possible.
Courtney Roberts went above and beyond to get me my car I recommend him forsure. Thank u Courtney love my new ride ?
The dealership itself I would rate neutral but I dealt with Courtney in the sales dept and he was great so I gave a 5 star rating. A few dealerships are shady and try to sell you a lemon but he was very upfront and seemed to want to get me the best vehicle for me. He didn't try to push any car, but gave me the options and was super informative.
I couldn't be happier with the team, my sells rep and the vehicle we got for our family! These guys went over and beyond helping us find our unicorn. Perfect van for us all, all the special features including DVD for the kids and got me the best interest rate quoted on the whole island. I would recommend these guys to every family out there. They listened, found me something I love with all my requirements, and I didnt make it easy either. Great job guys. Thank you so much‼
Bought a SUV 6 months ago from this dealership. Got great service and even delivered me the vehicle. My credit was not great but they worked it out . Now they , Eric, contacted me and said they can save me thousands by getting me a better rate. So I went in and was welcomed as if I’ve known them for years . Very friendly. So anyway I came in thinking refinancing but left with a 2019 eclipse cross . 7 year warranty and it has all the features I wanted and then some. The best part is I’m in a waybetter interest rate . I’m very pleased and recommend this dealership. I’ve had new vehicles in the past , but I’ve never had a dealership contact me to better my budget. Truly a caring company. Cheers and thanks Eric.?... More
Thank you guys for working so hard to get me approved!! My wife and kids love our Honda Odyssey. Can't wait to take it down the AZ when all this blows over
Bought the 2018 anniversary edition RVR and it's a very nice looking ride indeed! While I am satisfied with the sales and service so far, I was disappointed the RVR did not come with keyless ignition as this is a common feature and one I have been used to for the past 10 years. Still, the RVR has other great features and is definitely better on fuel than my last SUV. One note on the paddle shifters as this may be an odd addition for some drivers, I like that it allows me to manually slow on long down-hills instead of riding the brakes. Since the transmission is constantly variable the "gears" are arbitrary programed ratios that give the feel of engine braking without the wear and tear. Great warranty and happy with my trade-in allowance. Gave 4 stars due to the lack of keyless ignition and a bit of hassle online when I tried to get a quote from the dealership on my old car (they insisted I bring it in for inspection first , so why offer online quotes in the first place?).... More
Amazing service, came in and the team went straight to work. I'm a returning customer and they literally had me in and out within 45 minutes into a new vehicle ! I couldn't believe how easy and fast it went ! Great work !
A very pleasant experience... I was picked up at home in James Bay, driven to dealership in Nanaimo, given three test drives (including thorough description of key features of each vehicle), clear concise answers to any questions, met by other staff members with courtesy and concern, other customers ranged in age from young couples to the gray-haired set (myself included). Paperwork was a breeze, dotted the i*s and crossed the t*s, documents signed and out before sundown!
Leon Beauvais aka redhalo
The service department is great, salesmen are friendly. It would be 5 stars but their lot is a little small for the amount of traffic that comes thru