Disclaimers
Most easiest, professional and organized purchase ever!!!! Roland, the sales person was the best!!!! Everyone, Roland, the finance dept. and ICBC agent were superb. They were one step ahead all the way and this allowed me to move from one area to the other quickly and without a wait. I HIGHLY recommend dealing with Mitsubishi Nanaimo. Of note, after visiting several dealerships in Nanaimo this one was hoping busy while the others were crickets. This speaks volumes in and of itself!
2022-09-06
It was a good experience. I showed up for an oil change without an appointment, was able to wait, then have the oil change done. Very friendly service. And a fabulous coffee machine while you wait!
2022-08-22
Another amazing experience. Got another upgrade. Love my new eclipse cross GT. Thank you Scott and Devon for taking such great care of my husband and I. We are so happy with my new vehicle. I will surely recommend you.
2022-08-19
Excellent Auto dealership. My Wife and I highly recommend this dealership for all your Vehicle needs. This is the 3rd New Vehicle we have bought from Nanaimo Mitsubishi since 2020. Huge Shout out to Sales person Scott Harrison and Financing person Devon Wilson, Excellent job from the moment we came to the Mitsubishi dealership until we Left. My Wife and i feel that This is the Best Auto Dealership in Nanaimo, Hands down !!
Best Vehicle Warranty, 10 years, in the Auto business .... More
2022-08-19
I recently brought my 2010 Outlander in for service and a detailing package to Nanaimo Mitsubishi. Unfortunately the service spiralled into a somewhat major operation Involving new brakes, rotors, tires, etc. As I have come to expect from this exceptional service department, they worked with me and available options resulting in a very reasonable bill for a lot of work. Combined with an amazing detail job, the car is probably close to the condition it was in when it was new. I am extremely ple... More
2022-08-17
I recently brought my car in for servicing. The new Nanaimo Mitsubishi is absolutely gorgeous! Super fancy, I literally had to do a double take with the pull-through service drop off. Car is running great and additionally the staff were super friendly.
2022-07-28
Above and beyond!!! I recently decided to put rims and tires on my 2021 Caddy and decided to use Nanaimo Mitsubishi because of their incredible customer service. Wayne McGougan was unbelievably helpful, kind, accessible, patient, understanding and went the extra mile to help. He even stayed late for my pick up to ensure I was satisfied! Class act! I highly recommend Nanaimo Mitsubishi for car purchases and sales (as we have done both). These guys are professional, knowledgeable and always lookin... More
2022-07-14
The staff was friendly and very helpful. There was an issue with my tire deflating after the visit, and they happily took responsibility and fixed it right away without trying to make excuses. Great team and service.
2022-07-08
We had a great experience at Nanaimo Mitsubishi, Scott Harrison and the others were professional and easy to deal with, never any pressure to purchase. We did purchase the Outlander and we are very happy with it. I would highly recommend you stop in and see what they have to offer.
2022-07-03
Well, we came uplanned! But the good guys there were so warm in welcoming us and just straight away ask what we are looking for.. and at the end of the day, we got ourselves a new truck! ?
They will find a way to meet every needs you have, whether its for the vehicle or for the budget! All boxes are checked! Kudos to all the staff ! It’s really been a very nice experience!
2022-06-19